Claimable allows account administrators to manage the users in their account in few clicks.

You can manage your users from the Users tab on the Account Settings page in your Claimable account.

From here you can invite or deactivate users on your account as explained further in our help article User Access.

The Users page gives you a handy overview of all users on your account: active, inactive, invited and mfa disabled.
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​Active Users

Active users are all those users that have access to your Claimable account. On the active users' page, you can see users' details such as the company they belong to, their role, the last time the user was active and the number of claims they are assigned to.

Invited Users

Invited users are all those users that have been invited to join your account but haven't accepted their invite yet. Here you can see the users details such as the company they work for and their role along with the date they have been invited and the expiry date of the invitation link.

Inactive Users

Inactive users are all those users that have been deactivated and therefore do not have access to Claimable anymore.

MFA Disabled

Users under the MFA Disabled tab are those users that have’t yet set up Multi-Factor Authentication.

Having MFA turned off can make your account login less secure and more vulnerable to “account takeover” exploits. Therefore, to maximise security of your Claimable account, we recommend that you use this overview to ensure your team members have MFA enabled on their user account.