FAQ

Answers to frequently asked questions.

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82 articles in this collection
Written by Miles Tinsley, Patricia Cupueran, Elisa Cazzola and 1 other
General

How can I get help from Claimable?

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Written by Miles Tinsley
Updated over a week ago

How can I change my price plan?

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Written by Elisa Cazzola
Updated over a week ago

How do I upgrade/activate my free trial account?

Activate your trial to continue using Claimable right away.
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Written by Elisa Cazzola
Updated over a week ago

How can I invite users to my Claimable account?

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Written by Elisa Cazzola
Updated over a week ago

How do I configure Claimable to use my local currency?

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Written by Miles Tinsley
Updated over a week ago

How do I add another user?

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Written by Miles Tinsley
Updated over a week ago

How do I create a label?

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Written by Miles Tinsley
Updated over a week ago

How do I reorder filters and labels?

Drag-and-drop filters and labels to reorder the list.
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Written by Miles Tinsley
Updated over a week ago

How do I reset my password?

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Written by Miles Tinsley
Updated over a week ago

In what formats can I export my data?

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Written by Miles Tinsley
Updated over a week ago

What is a claim template?

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Written by Miles Tinsley
Updated over a week ago

Can I add custom incident types?

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Written by Miles Tinsley
Updated over a week ago

Can I use Claimable on my mobile device?

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Written by Elisa Cazzola
Updated over a week ago

Can I add custom damage types?

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Written by Miles Tinsley
Updated over a week ago

How can I change my password?

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Written by Elisa Cazzola
Updated over a week ago

How can I change my notification preferences?

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Written by Elisa Cazzola
Updated over a week ago

How do I deactivate a user?

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Written by Elisa Cazzola
Updated over a week ago

How do I lookup an address?

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Written by Elisa Cazzola
Updated over a week ago

How do I deactivate the address lookup function?

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Written by Elisa Cazzola
Updated over a week ago
Claims

How do I know if a claim is open or closed?

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Written by Miles Tinsley
Updated over a week ago

How do I apply/remove a label to a claim?

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Written by Patricia Cupueran
Updated over a week ago

What is a claim type?

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Written by Miles Tinsley
Updated over a week ago

What is an incident type?

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Written by Miles Tinsley
Updated over a week ago

What is a damage type?

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Written by Miles Tinsley
Updated over a week ago

How do I add a note to a claim?

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Written by Miles Tinsley
Updated over a week ago

How do I assign a claim to a member of my team?

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Written by Miles Tinsley
Updated over a week ago

How do I appoint a supplier to a claim?

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Written by Elisa Cazzola
Updated over a week ago

How do I remove an appointed supplier from a claim?

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Written by Miles Tinsley
Updated over a week ago

How do I close a claim?

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Written by Miles Tinsley
Updated over a week ago

How do I link a broker to a claim?

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Written by Elisa Cazzola
Updated over a week ago

How do I link an insurer to a claim?

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Written by Elisa Cazzola
Updated over a week ago

How do I reopen a claim?

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Written by Miles Tinsley
Updated over a week ago

Can I hide the Claim Inspector?

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Written by Miles Tinsley
Updated over a week ago

Can I edit the claim type once a claim is created?

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Written by Elisa Cazzola
Updated over a week ago

How do I duplicate a claim?

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Written by Miles Tinsley
Updated over a week ago

Will "New Claim" and "Claim Assignment" notifications be sent for duplicated claims?

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Written by Miles Tinsley
Updated over a week ago

How do I delete a claim?

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Written by Miles Tinsley
Updated over a week ago

Can I store bank/payment details for claimants?

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Written by Miles Tinsley
Updated over a week ago