FAQ

Answers to frequently asked questions.

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98 articles in this collection
Written by Miles, Patty, Elisa and 2 others
Claims

How do I know if a claim is open or closed?

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Written by Miles
Updated over a week ago

How do I apply/remove a label to a claim?

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Written by Patty
Updated over a week ago

What is a claim type?

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Written by Miles
Updated over a week ago

What is an incident type?

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Written by Miles
Updated over a week ago

What is a damage type?

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Written by Miles
Updated over a week ago

How do I change the claim type?

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Written by Miles
Updated over a week ago

How do I add a note to a claim?

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Written by Miles
Updated over a week ago

How do I assign a claim to a member of my team?

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Written by Miles
Updated over a week ago

How do I appoint a supplier to a claim?

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Written by Elisa
Updated over a week ago

How do I remove an appointed supplier from a claim?

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Written by Miles
Updated over a week ago

How do I close a claim?

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Written by Miles
Updated over a week ago

How do I link a broker to a claim?

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Written by Elisa
Updated over a week ago

How do I link an insurer to a claim?

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Written by Elisa
Updated over a week ago

How do I reopen a claim?

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Written by Miles
Updated over a week ago

Can I hide the Claim Inspector?

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Written by Miles
Updated over a week ago

Can I edit the claim type once a claim is created?

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Written by Elisa
Updated over a week ago

How do I duplicate a claim?

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Written by Miles
Updated over a week ago

Will "New Claim" and "Claim Assignment" notifications be sent for duplicated claims?

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Written by Miles
Updated over a week ago

Can I store bank/payment details for claimants?

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Written by Miles
Updated over a week ago

How do I delete a claim?

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Written by Miles
Updated over a week ago